Salon Policies & Guidelines

To preserve a peaceful environment and guarantee optimal service delivery for all guests, please review our salon guidelines:

1. Appointment Cancellations & Graces

We enforce a strict **24-hour cancellation threshold**. Missing an appointment without notifying the desk or rescheduling late will result in an adjustment fee up to 50% of your targeted booking value. We afford an absolute **15-minute arrival grace window** before a slot is classified as a walk-in opportunity.

2. Dual Pricing Rate Configurations

As advertised inside our service directories, prices reflect a specialized cash incentive discount setup. Payments managed through financial card systems will include service provider overhead modifications at checkout processing checkpoints.

3. Service Guarantee Window

We take extreme pride in structural durability. If a gel installation or extension experience chips or encounters issues within **7 days** of your original service check-out date, please return to the lounge for a complimentary repair session.